PDF Download , by Jennifer E. Beer
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, by Jennifer E. Beer
PDF Download , by Jennifer E. Beer
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Product details
File Size: 4837 KB
Print Length: 210 pages
Page Numbers Source ISBN: 0865717222
Publisher: New Society Publishers; 4th edition (November 13, 2012)
Publication Date: November 13, 2012
Sold by: Amazon Digital Services LLC
Language: English
ASIN: B009W7H8TS
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I own a nanny agency and am often called in to mediate interpersonal issues between nannies I place and their employers, my clients. I have no official training in mediation but wanted to have a documented process to add to my tool kit. This book very clearly explains the art of mediation and prepares even a novice like me to be an impartial third party who can mediate in highly emotional and stressful relationships. I feel empowered thanks to this excellent publication!
Alternative dispute resolution (ADR) has received lots of attention over the last decade or so, and I'd like it to receive more. Here's a good place to start.As an [ahem] older law student, I recently signed up to participate in a mediation program through a local courthouse. As I looked around for helpful references, my eye fell naturally on this modern classic by Jennifer Beer. Continuously in print since 1982 and now in its third edition, it's probably _the_ book that did most to teach the American public how to "do" mediation.It's full of nuts-and-bolts advice on everything from what to say to where to put the chairs. And it's got something some other mediation books lack: a sense of the "spirituality" of mediation.For the techniques in this volume grew out of the Friends Conflict Resolution Programs (FCRP). And the Religious Society of Friends ("Quakers") is pretty good at conflict resolution.(It's those "meetings." Some readers may know that in the early days of the United States, a half-century of so before the Emancipation Proclamation, the Friends unilaterally, voluntarily, and unanimously freed every last one of their slaves -- and paid them to boot, if I'm not mistaken. And anybody who has ever attended a Quaker meeting will understand why, even if they've never heard of John Woolman.)I've got quite a few Quakers in my family tree, so I'm pleased by this approach. But it's very understated and mostly behind the scenes, so the casual reader will notice only that the book has a certain mood or tone.What's really going on is that the mediation advice herein is implicitly predicated on the presumption that people are competent to settle their own disputes because each of them has "that of God" within. And the extraordinary sensitivity of the advice is based firmly on Quaker sensibilities: namely, respect for the individual conscience as the very voice of God, and a profound belief in the power of _listening_ both to others and to oneself.The result is a book of advice on mediation that looks an awful lot like a book on how to grasp the "sense of a meeting." Even beyond the nuts and bolts, the "flavor" of the book will itself help the reader get a feel for what mediation is all about. That's a nice feature in a book on ADR, and it's no wonder Beer's book has been in print for so long.Allan Goodman's _Basic Skills for the New Mediator_ is a good companion volume, by the way. His book is more aimed at people who do mediation in "courtlike" settings, whereas Beer's is for pretty much any context (including workplace and family, both of which she discusses). The two together are a powerful combination of resources, arguably surpassing many more expensive books on the subject.And for a good history of the subject of ADR, see Linda Singer's _Settling Disputes_, which I've also reviewed.
I have purchased over 200 copies of this book in the past 2-3 years -- I include it with my own materials for a basic mediation class I teach for Ohio's oldest community mediation center. While I don't teach out of the book per se (it's not a teaching manual), it is an excellent companion to the class and one participants can refer to months or years after being trained.Some of the strong many strengths of The Mediator's Handbook:* The facilitative approach makes it appropriate for court mediators, community, youth/peer and as an intro to those who will do family cases. It presents a good balance of party communication and tools to help parties reach lasting agreements.* The 7 step phases of the process are clearly explained.* The specific questions to ask at various points in the process are excellent (p.106)* The last section has mediator evaluations, confidentiality forms, form letters to send to interested parties and other useful tools to use in your practice.I highly recommend this as a basic intro book - its easy to read, complete yet not overly wordy or theoretical.
Quite basic but a great tool.
It's a textbook. I don't love it but I don't hate it. A good run through for people new to mediation.
Fun and engaging throughout the text. However, it's less of a how to handbook and more of footnotes from a general lecture or course.
Great reference, but no substitute for an in-person training program. I’ve been mediating over nine-years and there were a few nuggets of information that were new to me.
Came exactly as they claimed. Great condition. The book is very useful for anyone interested in doing professional mediation.
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